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Virtual queueing : Guaranteed fluidity in all traffic conditions
Robustness and uninterrupted availability
Our platform is designed to handle the highest traffic volumes without interruption. Thanks to a robust, scalable architecture, we guarantee 100% ticketing availability, even during periods of extreme demand. The virtual queue activates automatically when traffic exceeds a certain threshold, enabling your platform to continue operating at peak performance without the risk of overload.
Smooth management of high-demand sales
By placing users in an online queue during peaks in demand, you not only optimize the customer experience, but also ensure that your infrastructure remains stable, even at the biggest events. This ensures that every user has a fair chance of accessing the ticketing system, without blockages or breakdowns.
Flexibility and customization
As with the rest of our solution, the virtual queue can be customized to suit your needs. You can adjust messages for waiting users and exploit this time to share event information, special offers, or promotions. This guarantees not only better retention but also an opportunity for direct communication with your customers.
Proven results
smooth management of major events
At major events such as Africa Cup of Nations 2023, our solution successfully managed up to 350,000 visitors per day, thanks to automatic queue activation during peak traffic periods. This system enabled the ticket office to remain operational without interruption, even under high demand. 350 000 visiteurs par jour grâce à une activation automatique de la file d’attente lors des pics de trafic. Ce système a permis à la billetterie de rester opérationnelle sans interruption, même sous une demande élevée.
Find the offer best suited to your needs
Sports clubs, exhibitors, event organizers, Ticketchainer has the solution you need.